After discussions with several business owners in the greater Twin Cities metro area, Nic saw the need for enterprise class managed services within the Small and Medium business space. With over 20 years experience working with home, small business, medium business, and enterprise clients, Nic brings a unique blend of experience to bear when serving organizations of all sizes. Nic strives to work with both technical and business users within your organization in a way that will make them feel comfortable - he will translate highly technical concepts into plain language so that you and your employees always understand what is going on with your project, task, or ticket.

Experience: A+ Certified, Dell OEM Certified (Desktop/Laptop/Server/TechDirect), HP OEM Certified (Desktop/Laptop/Server and various Printers), Experience with Lexmark and Xerox printers, both from a hands-on-repair perspective and a contract management / vendor management perspective. Active Directory Implementation & Support (Including Group Policy, Device Management, User Management, etc.)

Nic has worked with/for clients including:
- Target Corporation - Headquarters Desktop IT Support - 10+ Years
- CarMax - Customer Success Manager for Install/Repair Services
- Kaiser Permanente HP Managed Print Services - Account Manager
- Telecom Providers
- eCommerce & Software Development Companies